FAQ

I’ve tried to lose weight /lost and gained many times before . How is this different?

As specialist GP's, we understand the science behind body weight regulation and the ways in which the body will try to defend you against weight loss. We will show you how you can overcome these hormonal changes so that you can keep the weight off for life and keep hunger at bay.

We will work with you to support a plan that is suited t o your individual medical needs – there is no one-size-fits-all approach.

Your doctor will be here to support you in the long-term and is ready to help you get back on track if you need help in the future.

There is no shame or judgement here, we understand the drivers that can lead to weight regain.

I have complex medical needs;Can I still access your care?

Yes, our specialist GP's are trained in obesity management and the management of weight-related conditions. We can adjust your treatment plan to suit your particular medical needs, consider your current medications and discuss with you whether medications are appropriate for you. With your consent we will correspond with your regular GP to ensure your optimal care.

Can I claim a Medicare rebate?

A Medicare rebate, is available to eligible Medicare card holders for face to face consults and for telehealth and telephone calls for clinic patients who have been seen in person in the last 12 months. You can find out more about our fees here

Are Telehealth appointments available?

Absolutely- Telehealth and Telephone appointment are available at booking. Please note the Medicare requirement for a face to face consult in the 12 months prior in order to access rebates for telehealth/telephone appointments. If you have not been seen in person a video call will still be possible but does not attract a rebate.